1. Acceptance of Terms
By using HelpingJets.com (“the Website”) and the services offered on this platform, you agree to abide by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
2. Services Offered
HelpingJets.com provides website creation, website optimization, ecommerce management, and educational blog services related to website building, marketing, SEO, branding, and social media marketing. The specifics of each service are outlined in their respective agreements.
3. User Responsibilities
- You must provide accurate and up-to-date information when using our services.
- You agree not to engage in any unlawful or malicious activities while using our services.
- You are responsible for maintaining the confidentiality of your account credentials and are liable for any activity occurring under your account.
4. Intellectual Property
All content, including text, images, graphics, logos, and trademarks displayed on HelpingJets.com are the property of HelpingJets.com and protected by copyright laws. You may not reproduce, distribute, or modify any content without prior written consent.
5. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of our Privacy Policy.
6. Payment and Billing
Payment terms for our services are outlined in the respective service agreements. By using our services, you agree to pay all fees and charges associated with your use of those services.
7. Termination of Services
HelpingJets.com reserves the right to terminate or suspend your access to our services at our discretion if you violate these terms or engage in any unlawful or harmful activities.
8. Limitation of Liability
HelpingJets.com is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services. You agree that your use of our services is at your sole risk.
Branding
1. Introduction
By engaging Helping Jets for branding services, you agree to the following terms and conditions.
2. Scope of Services
- Helping Jets will provide branding services which may include logo design, brand strategy, and other related services.
- Specific deliverables and timelines will be agreed upon in writing before commencement of work.
3. Payment Terms
- Payment terms will be outlined in the service agreement. Typically, 50% of the total fee is due upfront, with the remaining 50% due upon completion of the project.
- Any additional work outside the initial scope will be billed separately.
4. Client Responsibilities
- Clients must provide all necessary information and materials required for the branding project.
- Feedback and approvals must be given in a timely manner to avoid delays.
5. Intellectual Property
- Upon full payment, the client will own the rights to the final branding materials.
- Helping Jets retains the right to use the materials for promotional purposes unless otherwise agreed.
6. Revision Policy
- The service includes a specific number of revisions, as outlined in the agreement. Additional revisions may incur extra charges.
7. Limitation of Liability
- Helping Jets will not be liable for any indirect or consequential damages related to the branding services provided.
Website Development
1. Introduction
By using Helping Jets’ website development services, you agree to the following terms and conditions.
2. Scope of Services
- Helping Jets will provide website development services, including design, development, and integration of features such as inquiry forms and lead forms.
- Specific project details and timelines will be agreed upon in writing.
3. Payment Terms
- A 50% deposit is required to start the project, with the remaining 50% due upon project completion.
- Any additional features or changes outside the initial scope will be billed separately.
4. Client Responsibilities
- Clients must provide all necessary content and information required for the website.
- Timely feedback and approvals are required to ensure project timelines are met.
5. Intellectual Property
- Upon full payment, the client will own the rights to the website.
- Helping Jets retains the right to showcase the website in their portfolio unless otherwise agreed.
6. Warranty and Maintenance
- Helping Jets offers a 30-day warranty for bug fixes and minor adjustments after the website goes live.
- Ongoing maintenance can be provided under a separate agreement.
7. Limitation of Liability
- Helping Jets will not be liable for any indirect or consequential damages related to the website development services provided.
Paid Advertising
1. Introduction
By engaging Helping Jets for paid advertising services, you agree to the following terms and conditions.
2. Scope of Services
- Helping Jets will manage paid advertising campaigns, including Google Ads, Facebook Ads, and Instagram Ads.
- Specific campaign goals and budgets will be agreed upon in writing.
3. Payment Terms
- A monthly management fee starting from ₹5000 is required.
- Ad spend is billed separately and must be pre-funded by the client.
4. Client Responsibilities
- Clients must provide accurate information and access to required accounts.
- Timely approvals are required for ad creatives and strategies.
5. Reporting and Performance
- Helping Jets will provide regular performance reports.
- While Helping Jets will use best practices to achieve campaign goals, results are not guaranteed.
6. Limitation of Liability
- Helping Jets will not be liable for any indirect or consequential damages related to the paid advertising services provided.
7. Termination
- Either party can terminate the agreement with a 30-day written notice.
- The client is responsible for all ad spend up to the termination date.
Email Marketing
1. Introduction
By using Helping Jets’ email marketing services, you agree to the following terms and conditions.
2. Scope of Services
- Helping Jets will provide email marketing services, including campaign creation, management, and reporting.
- Specific campaign details and timelines will be agreed upon in writing.
3. Payment Terms
- Payment terms will be outlined in the service agreement. Typically, services are billed monthly or per campaign.
- Any additional work outside the initial scope will be billed separately.
4. Client Responsibilities
- Clients must provide accurate email lists and necessary content for the campaigns.
- Compliance with all relevant email marketing laws and regulations is the client’s responsibility.
5. Intellectual Property
- Helping Jets retains ownership of any email templates and content created until full payment is received.
- Upon full payment, the client will own the rights to the created materials.
6. Performance and Results
- Helping Jets will use best practices to achieve campaign goals, but results are not guaranteed.
- Regular performance reports will be provided.
7. Limitation of Liability
- Helping Jets will not be liable for any indirect or consequential damages related to the email marketing services provided.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Indian Jurisdiction. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Indian Jurisdiction.
10. Changes to Terms and Conditions
HelpingJets.com reserves the right to modify or amend these terms and conditions at any time. We will notify users of significant changes, but it is your responsibility to review these terms periodically.
11. Monthly Server Charges for Abandoned Projects: If the owner decides not to proceed with a project or leaves it incomplete due to a change of mind or no longer needing the project, monthly server charges will still apply until the user completes the payment for the services rendered.
12. Refund Policy
To be eligible for a refund, customers must meet the criteria specified in the service agreement for the particular service availed. Refund eligibility is determined on a case-by-case basis check Refund Policies .If the refund is approved, you’ll be automatically get the refund on your original payment method within 7 business days.If more than 10 business days have passed since we’ve approved your return, please contact us
13. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at [support@Helpingjets.com].